How can I prevent cash-only orders from being shipped out unless they’re paid?

Cash-only customers
Customers who are not on account (do not have credit terms) with your business. These customers are required to pay at the time of purchase. 

Credit customers
Customers who are allowed to receive goods/services now and pay later—in New Zealand, commonly by the 20th of the following month.

There are three ways to prevent unpaid cash-only orders from being shipped:

Enable setting

1. Go to My account, then select Settings.
2. Under the Sales section, click Options.
3. Click the toggle labelled "Prevent cash term orders from being dispatched unless they are paid" to turn the feature on/off.

Set order status to paid

1. Go to Sales, then select Sales orders.
2. Open the sales order by clicking on it.
3. Set the user status to Paid (or add a Paid user status by clicking the ✏️icon).

Finalise the order

1. Go to Sales, then select Sales orders.
2. Open the sales order by clicking on it.
3. Click More (dropdown list) and select Finalise order.

This will create an invoice for the order while keeping it in the sales orders list, as the order hasn't been shipped.

The invoice will then be sent to Xero. Once it's been reconciled as paid in Xero, the payment status syncs back to Qblue and the user status of the order Paid.