Smartpay
The benefits of integration with SmartConnect by Smartpay
The sales order amount can be automatically entered into the terminal and the payment status can be automatically obtained. Consequently, manual handling errors are reduced, saving time and money.
The Smartpay integration is available as an addon.
To find out if your terminals can handle SmartConnect connection, speak with your Smartpay sales representative. Smartpay can check if your existing terminal supports SmartConnect, if not, they can install the SmartConnect software onto the terminal remotely. For more information on SmartConnect, go to https://www.smartpay.co.nz/wp-content/uploads/MAR-620-0421-GSG-SmartConnect-PTS-190.pdf
Configurations required:
1. Cash registers
For each store location that uses the Smartpay Eftpos integration, ensure or set up a cash register for the location. Each store location can have one or more cash registers set up.
To set up cash registers, go to Settings > In the sales section, Cash registers and ensure each cash register's Integration type is set to Smartpay, see below:
2. POS user's default cash register
Each user profile or the shop user profile can be assigned with a default cash register. This way tells the system to automatically send the sales amount onto the correct Smartpay terminal.
3. Pairing with Qblue Inventory
Before using the integration with your Smartpay Eftpos terminal, it must be paired.
On Qblue, go to Integrations then Smartpay. Click on a cash register and wait for the pairing code.
On the Eftpos terminal:
For a new terminal, after it is powered on, you should see a message "terminal is not paired, pair it now?". If this is the case, select YES and an 8-digit pairing code will show. Enter this code onto Qblue Inventory to start the pairing process.
Otherwise follow the steps below to get a pairing code:
- Press MENU
- Select CONFIG
- Enter 833767 and press ENTER
- Select POS INTEGRATIONS
- Select AUTHORISE POS
- You will get a pairing code
- Enter it onto Qblue and click Start pairing
Note, the above steps could appear differently on your terminal model. If this is the case, please contact Smartpay technical support.
If you can't see the option for "POS INTEGRATIONS" above, then try the following:
- On the main menu of the terminal, press the "Cancel" key twice to exit to the interface options menu
- Press 2 for SMART CONNECT
- Then follow the steps from no. 1 to 7 above.
After the terminal is successfully paired, you can start making sales transactions and pay using the Smartpay terminals.
4. Eftpos or credit card payment method
In the settings, the payment method for "Eftpos or credit card" should have the Integration type set to Smartpay, see below:
Do manual key-in payments when the terminal is paired
In order to do a manual payment after Smart connect is linked, press the "Cancel" button twice to exit to the main menu, Then press 1 for PAYMARK EFTPOS
