What is a layby order and how do I create one?
A layby order is a method of purchasing goods which allows the customer to pay in installments, receiving the goods only after it's fully paid off.
To create a layby order:
- Go to Sales, then select Sales orders.
- Create a new sales order (click +New order).
- Click More (dropdown list) and select Prepay order.
- Set the user status to Layby (or add a Layby user status by clicking the pencil icon✏️).

- A prompt will pop up, allowing you to print or view the invoice. The next time you open this order, a new print option (Print layby order) will be available in the Print dropdown list.
- Once the order is fully paid off, the order's user status will automatically change from Layby to Paid.
📝Note: printing the layby order shows both the amount paid and the outstanding balance.