What is two-factor authentication and how do I enable it?
What is two-factor authentication (2FA)?
Two-factor authentication (2FA) is a way to make your online accounts more secure by adding an extra layer of security.
With two-factor authentication enabled, you'll need both a password and an access code that's sent to you temporarily. This password is something you know, while the access code is something you have.
This means that even if someone knows your password, they can’t get into your account without also having access to your email address—effectively a double measure of security that's better than just a password alone.
For more information about two-factor authentication, view CERT NZ's information leaflet here.
How do I enable two-factor authentication (2FA)?
Qblue Inventory provides two-factor authentication by email. If 2FA is enabled, you'll need to correctly enter your username and password, then enter the temporary access code that was sent to your email address.
Access codes expire within 6 minutes. Once this time has elapsed, you'll need to login again for a new code to be generated and sent to your email address.
To enable two-factor authentication by email:
- Click your account icon at the top-right.
- Select Manage account.
- Tick Enable Two-Factor Authentication by email.
- Click Save.
Note: you must have a valid email address set in your account profile for two-factor authentication to work successfully.
Tip💡: to avoid having to enter an access code each time you login using the same browser, check Remember Browser the next time you login.
Why is the access code not appearing in my email inbox?
It may take a few minutes for the code to arrive. If it still hasn't arrived, try checking your junk mail folder.
