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Dispatch queue


A sales order can be dispatched either by opening it and clicking Ship out & invoice button, or by using the dispatch queue.

The dispatch queue can be accessed via the dispatch queue page. Sales orders that are ready to be dispatched are listed here, allowing team members without sales order editing access to dispatch them. For sales orders to appear on this page, their order status must be either Confirmed or Partfulfilled.

Note: you can limit what orders can appear in the dispatch queue by applying user statuses e.g. "Paid", "Deposit paid", or "Ready to dispatch". To do this, find the "Limit to user status on dispatch queue" setting on the sales settings page and select the user statuses you want to show in the dispatch queue.
'Limit to user status on dispatch queue' setting To set up user statuses, go to their user status settings page, or click here to read more about what user statuses are.

If you have any questions, ask us by creating a help desk ticket.