POS- how to email an eReceipt
On the POS page, in order to be able to email a copy of an eReceipt,the POS sales order must have a customer assigned to it and the customer has a default email address in their card file.
Selecting a customer during the POS order:
- Click on the "Customer: " hyperlink like below:
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- Type in the customers name, phone number or email address to search
- Otherwise, to create a new customer, click "New customer" like below:
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- Ensure the customer has a valid email address
Finalising the sale:
On the payments selection page, tick the check box "Email eReceipt" before clicking on the Pay button
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Re-emailing an eReceipt after the sale:
After the POS order has been finalised and invoices, to re-email a copy of the eReceipt:
- Go to Sales menu then "Invoices & credits"
- Search and find the related invoice
- Click the Actions menu (top left)
- Choose "Email eReceipt"
- Ensure the correct email address is selected in the "To email" box
- Click "Send"
Note that the email body message will be replaced the the text of the eReceipt.