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Prevent cash-only orders from shipout unless paid


There are three ways the system can help:
 
1. Enable the setting below from the sales settings page: Sales orders > click more (on the right > Settings
 
 
 
2. When the money arrives in the bank, you can mark the order as paid by setting the order's "User status" to Paid. If Paid is not in the list, click on the pencil icon (next to User status) to add.
 
 
 
3. Finalise the order: this will produce an invoice for the order, but the order has not been shipped and remains on the sales orders list.
Note: once the order is finalised, the prices or products sections are locked from editing.
The invoice gets sent to Xero. Once the invoice has allocated or reconciled as paid on Xero, it comes back to Qblue and it will mark the order's "User status" to Paid automatically.
 

If you have any questions, ask us by creating a help desk ticket.