How to do a purchase return

There are two ways to create a purchase return:

1. Go to the bills page (in Purchases menu), find and click to view a bill, then:

• Tick the line items to be credited
• Click Actions
• Choose Create purchase return

2. Or, create a normal purchase order, for the return, enter a negative quantity for the returning products

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After the return is created:

• Process the return like a normal PO
• Click Return from the PO entry page
• Click "Confirm return"
• After that, the products will be taken out of stock
• If the PO return is a local currency order, then after confirming the return, the system creates a supplier credit note
• For overseas PO returns:
  • Go to "Received awaiting bill"
  • Open the PO return
  • Then click "Create bill" to finalise the credit note

To copy a purchase order

• Go to Purchase orders
• Search for the PO to be copied
• Open it
• Click Copy (or from the "more" dropdown menu, click Copy)