How do I set up direct or automatic printing?

Which documents can be automatically printed?

Direct or auto print allows certain documents to be automatically printed without manually opening the PDF. This includes:

POS receipt dockets and A4 invoices
Packing slips (from the order Dispatch queue page)
Product labels (from the Print product labels page)

By default, auto print is disabled. Documents open as PDFs for manual printing.

What are the setup requirements for direct/auto print?

To enable auto print, you'll need to use a supported operating system (Windows 10 or newer) and web browser (Firefox or Microsoft Edge). If you're using Chrome, try using Incognito mode when accessing Qblue.

You'll also need to install and run the Zeablue Print Client. Download the current version from here or follow our Zeablue Print Client Installation Guide.

Where do I enable the direct/auto print setting?

When the Print Client is active, receipt dockets are automatically printed after a POS sale that has been paid for.

For invoices and packing slips:

Go to My account > Settings > Sales > Options.
Under the Direct print section, click the toggle labelled "When shipping out orders, enable direct printing for packing lists and/or invoices" to turn it on/off.

If this setting is left off, you can still manually print the packing slip when you're shipping out an order.

If you have any questions, ask us by creating a help desk ticket.