How serial numbers work

Any product can be flagged as serial numbers enabled.

This flag can be modified by either:

• Sku variations, edit a product, then toggle on/off "Has serial numbers" box (bottom right-hand side)
• From Products import data spreadsheet, column "Has serial numbers (Yes/No)"

Serial number tracking

1. Receive purchase orders
   • Decide whether to capture serial numbers when receiving purchase orders. To do this, from the purchase settings page, check if serial numbers capture is enabled for receiving purchase orders.
   • Once enabled, the system will prompt to input (or scan, or by using the auto number function) the serial numbers required for serialised products.
2. Ship out / dispatch sales orders
   • By default, the serial numbers capturing are enabled when dispatching orders
   • The system will prompt the user for serial numbers and the user must enter the correct number of serial numbers as per the quantity ordered of the product.

Serial number enquiry

To view a list of serial numbers captured during receipt and ship out, either

• Go to Products menu, Inventory control then serial numbers
• When viewing a product in the Product information page, click serial numbers

How to allocate serial numbers to a sales order

To allocate the serial numbers:

1. Edit or open an order
2. Click "Ship out & invoice"
3. Click "Pre-enter serial nos"
4. Check to ensure a product line is selected (with an red arrow) from the "Product lines" left-hand section
5. Scan or enter serial numbers or click "View serial nos" to pick one from the list that is available
6. When all the serial numbers have been entered for the product line, the program automatically moves to the next line until all lines are met