How to refund a deposit paid
To refund a deposit paid on a sales order, simply click on the "Prepay order" menu link (from the more dropdown menu) and enter the reverse dollar amount.
For example:
If the sales order has been cancelled, bring it up and click on "Refund"
- Go to Sales menu, then sales orders
- Search for the cancelled order
- Click to open to view it
- Click Refund
For example: