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How to refund a deposit paid


To refund a deposit paid on a sales order, simply click on the "Prepay order" menu link (from the more dropdown menu) and enter the reverse dollar amount.

For example:

 

If the sales order has been cancelled, bring it up and click on "Refund"

  • Go to Sales menu, then sales orders
  • Search for the cancelled order
  • Click to open to view it
  • Click Refund

For example:


If you have any questions, ask us by creating a help desk ticket.