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How to add multiple email addresses for a customer


To add more email addresses to a customer, try:
  • For automatic emailing:
    • Editing the customer:
    • Then click "Options" on the left;
    • Enter multiple email addresses into "Specify a different email address for invoices" (on the right) and separate them by a comma.
    • This is used for automatically emailing the invoice during a ship out & invoice.
  • For manual emailing:
    • Add the extra email addresses as new contact persons for the same customer. Note, this is used only for when clicking on the "Email" button from a sales order. You can either choose contacts from the list, or for a contact person, tick the "Default for emailing" checkbox so it is populated automatically.
      • To create multiple contact persons:
        • Edit the customer
        • Click "Contact persons" (on the left)

If you have any questions, ask us by creating a help desk ticket.